Episode 211, 3-Step Process to Solving Problems

Create Sales meetings in minutes. Lisa Thal is an Author, Speaker, and Business Coach. She has over 36 years of marketing, sales, and leadership experience. She wrote the book "Three Word Meetings."  Lisa coaches leaders on creating sales and business meetings with fun and interesting 3-word topics to create a conversation and inspire your sales team.

 

Episode 211, You got problems?  Now you have a 3-Step Process to Solving those Problems.

 

I was in a coaching session this week, and we were reviewing the new business strategy. The response was that I had problems getting in front of new clients. Then, a story followed of all the reasons from her perspective why she has been unsuccessful in connecting with new clients. I waited until she was finished and offered some advice. I asked her to shift her mindset from focusing on the problem and spend her time and energy focused on solutions. More about that in a minute.

 

 

Problems are a part of life, and our approach to solving them determines our success in our personal and professional lives. As someone in sales or business, you already know that problem-solving is one of the most critical skills for success. However, not everyone is a naturally gifted problem-solver. The good news is that with a simple 3 step process, anyone can become skilled at being more decisive, add certainty, and focus on the solutions. I will discuss the 3 step process of solving problems and how you can apply it to improve your skills in sales and business.

 

 

Step 1: Make a Decision

The first step in solving a problem is to build a habit of being decisive. Successful people make decisions. They don't let the problems grow and become more significant than they need to be. Ask yourself what does this problem mean? It means that you need to be able to recognize that there is a problem in the first place. It might sound simple, but many people miss this critical step. They either ignore the problem or fail to recognize its significance. For example, why is it challenging to find new clients, why are sales declining, or is your team not meeting its target? Once you've identified the problem, you must ask yourself: Why is this happening? When did it start? Who is affected? How severe is it? Answering these questions will help you move on to the second step.

 

Step 2: Certainty in solving

The second step in solving a problem is having massive certainty that you can solve this problem. What can I learn from this situation? Sometimes, we need to change our story when facing problems. We can't look to blame others for our problems. We must understand that problems are opportunities for us to progress and grow. We need to get clear as to why it's crucial to solve. Remember, there is never a perfect plan, and we are looking for probability to solve the issue, not the ideal solution. Our mindset of certainty must be that we have a life of progress vs. problems.

 

Step 3: Focus on the Solution

The final step in solving a problem is finding a solution and taking action. I recommend writing down all the issues you're facing on paper. Why is this important? This process allows you to remove yourself emotionally from the problem, and let you look at it from a different perspective. Now, you can shift your energy to focusing on all the solutions to solving it. You want to focus on all the resources available to solve the problems. Who can you connect to that can help you solve the problem? Empower yourself by embracing a mindset that you will face difficulties and understand that you can learn and grow from each situation. Take massive action to solve these problems! Don't let fear stand in your way; become fearless!

 

 

Whether you're in sales or business, problem-solving is a critical skill. By following this 3 step process, you can become more decisive, have certainty, and focus on the solutions. Remember, problems will always exist, but your approach determines your success. Become a problem solver for you and your clients!

 

Thanks for joining me this week. Could you do me a favor? If you think someone can benefit from this share it.

 

 

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