Episode 13 Stop Wasting Your Clients Time

Lisa Thal is an Author, Speaker, and Life Coach.  She wrote the book, "Three Word Meetings" for you.  A Simple Strategy to Engage, Inspire, and Empower Your Team.  Lisa helps provide fun and interesting 3-word topics to get your sales team motivated and inspired. It is guaranteed to save you time and have your team more engaged during the sales meeting. Make an impact on those you lead by using 3 words!

This episode focuses on how to Stop Wasting Your Clients Time as well as your own time.

5 Takeaways:

1.  How much time does your client have?  I ask this question every time I meet with a client.  I merely ask how much time did you block off for our meeting?  I want to be respectful of our time together. The client appreciates that you care about their time.  I even remind them during the time that we have about ten more minutes. In most cases, I find that if the client is engaged you earn more time with them or a next meeting.

 

2. Be prepared. You need to understand why the client blocked out time for you to meet. If you said you had a big idea then you need to make sure you deliver on that promise.  What is the outcome of the meeting?  Is it to share market research that you thought would be valuable to their business?  Is it a creative concept to connect them to their key consumer? 

 

3. It is not about us, it's about them.  What product or service do you have to offer the client to help them?  It could be something that saves them time.  A better way to approach new clients, a more effective way to help get their current customer to spend more with them.

 

4. Ask your client to walk you through their customer's eyes. You will gain a tremendous amount of knowledge about their consumer and discover where you may be able to help.

5. Teach them how to use your product effectively. How will they benefit from your products or service?

 

 

Commit today, to making certain your time with your prospects and current clients are well spent.  You will earn their respect and their business!